Refund & Cancellation

Cancelling

You can cancel your VIP subscription at any time from your account, or by emailing [email protected] from the address you signed up with. Cancelling stops the next renewal. You keep VIP access until the end of the period you already paid for.

Renewals

Subscriptions renew automatically at the price shown at checkout. If you were charged for a renewal you didn't want, email us within 7 days of the charge and haven't read any VIP episodes since, and we'll refund it.

Refunds

Because VIP gives you instant access to digital content, payments are generally non-refundable once you have started reading, as far as the law allows. We will always refund:

• duplicate or accidental charges;
• charges made without your permission (please also contact your bank);
• periods where CRUSHTOON was unavailable to you because of a fault on our side.

If you are in the EU or UK, you agree at checkout that your access starts immediately, and you acknowledge that this means you lose the 14-day right of withdrawal once you begin reading.

How to ask

Email [email protected] with the email address on your account and the date of the charge. We answer within 3 working days. Approved refunds go back to the original payment method.